SFPCU Member Services

Locations and Hours 

Email

• Member Services Online Email Form
• Board of Directors Online Email Form 

Electronic mail is not secure, and confidential or personal information should not be communicated in this manner.

Telephone  

• Local: 415.564.3800
• Toll-free: 800.222.1391
• If calling from overseas dial: 00.1.415.564.3800

Fax

• Member Services: 650.627.8941
• Loans: 415.566.9251
• Accounting: 415.564.5519

Mailing Address

SF Police Credit Union
P.O. Box 22219
San Francisco, CA 94122-0219

MemberLink 24-hour transactions 

• Local: 415.242.2142
• Toll-free: 800.871.3419

Lost or Stolen Cards

• Visa®: 800.449.7728
  • If calling from overseas dial: 00.1.410.581.9994
  • After Hours: 800.449.7728
• Debit MasterCard®: 415.564.3800
  • If calling from overseas dial: 00.1.414.341.6535
  • After Hours: 800.754.4128

Falcon Fraud Service Center 

• Visa®: 888.918.7313
• Debit MasterCard®: Toll Free 888.241.2440
  • If calling from overseas dial: 00.1.909.941.1034
    

Additional Information

Routing & Transit Numbers

• Checking: 321076496
• Wire: Call for more information

Visa Customer Service

• Toll Free: 800.325.7728

Visa Cardholder Disputes

• Visa cardholder disputes may be mailed to the following address:
  
    Visa Customer Service
    PO Box 31112
    Tampa, Florida 33631-3112