News and Information

Financial Guidance for California Fire Victims

by Alicia Palelej | Nov 14, 2018

During these extremely difficult times, our hearts go out to all of those affected by the fires throughout the state of California.

For those who have been displaced by the fires, you can visit The American Red Cross for emergency services help or to locate a shelter. If you need immediate financial assistance due to an emergency, property loss, or another urgent money issue created as a result of the fires, our partner BALANCE offers these special services:

  • Priority-caller status. Members who have been impacted by the fires will receive priority status when they call BALANCE. We’ll do our best to rush their calls to the front of the holding queue, and get them the help they need ASAP.
  • Members can call the BALANCE Financial Relief Hotline at (888) 262-4327.
  • Personalized counseling. BALANCE financial counselors are experts when it comes to dealing with fallout from a natural disaster. Whether your members need to budget after a crisis, recover from losing a home, or contact creditors, we offer one-on-one assistance.
  • Online resources. Fire victims can research action steps online with these thorough and helpful resources:
    How to Manage Your Money After a Natural Disaster
    Natural Disaster Toolkits

Additional resources are also available through the California Department of Insurance where you'll have access to insurance claim forms and guides to assist with your recovery efforts.

Resources compiled by BALANCE.