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Blocked, Lost, or Stolen Cards

If your card has been lost, stolen, or used without your permission, representatives are ready to assist you.

In order to keep your account safe, Falcon Fraud Manager may contact you if suspicious activity is detected on your card. If you receive one of these calls, please work with the automated assistant or call the Falcon Fraud Service Center at the appropriate number below.

IMPORTANT: In order to receive phone calls from Falcon Fraud, your primary phone number must be in our system. Click here for instructions on verifying your primary phone number.

Blocked Cards | Falcon Fraud Service Center
Visa® Credit Card 888.918.7313
International +1.410.581.9994
 
MasterCard® Debit Card 888.241.2440
International +1.909.941.1034
Lost or Stolen Cards
Visa® Credit Card 800.449.7728
International +1.410.581.9994
 
MasterCard® Debit Card 415.564.3800
After Hours 888.241.2510
International +1.909.941.1398

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APR = "Annual Percentage Rate". Actual APR is based on your credit profile and may be higher than the lowest rate available. Posted rates may include promotional discounts and other terms and conditions. APY = "Annual Percentage Yield". Rates are subject to change without notice.

SFPCU proudly provides banking and loan solutions including checking accounts, credit cards, auto loans and more for police, firefighters, EMTs and other first responders and law enforcement and their families in the Bay Area and beyond. Visit us at one of our branches in San Francisco, Pleasanton, San Mateo or Oakland, CA or check if you are eligible for membership and apply online today.

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