SFPCU is committed to educating our members on fraud and identity theft protection. To help you prevent fraud before it occurs, SFPCU has compiled a list of resources, information on identity theft and phising and scams to provide you with helpful tips to keep you up-to-date and your money safe.
To report lost or stolen cards, please visit the Contact Us page for phone numbers.
Here are a few tips to assist in the prevention of fraud.
- Guard your Social Security number.
- Make photocopies of vital information.
- Beware of mail or telephone solicitations that offer prizes or awards.
- Always shred papers with financial information, including credit card offers before discarding.
- Check your credit once or twice a year. The Federal Trade Commission offers a free annual credit report at www.annualcreditreport.com.
- Stay current about the latest identity theft scams.
- Examine the charges on your bills before paying them
- Sign new credit cards immediately
- Cancel unused credit card accounts
- Report lost or stolen cards immediately
E-mail and online security
- Do not open or respond to e-mail that is suspicious
- Don't follow a link in an e-mail, always type the Web site URL address yourself
- Make sure to install firewalls or anti-spyware programs on your computer
Phone and mail precautions
- Treat all unsolicited phone calls with skepticism and do not disclose any personal information
- Promptly retrieve incoming mail and do not place outgoing mail in your mailbox
- Know your billing and statement cycles