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Phishing/Scams

Phishing and scam alert notices will be posted as received, and remain on this page for one year from original post date.

IMPORTANT SECURITY MESSAGE (02/19/14):  It has been brought to our attention that members have recently received an automated incoming call announcing, “Your debit card has been locked” press 1 to unlock from automated services.” This message is NOT from the SFPCU and is a voice phishing scam.

Voice phishing is the criminal practice of using social engineering over the telephone system to gain access to private personal and financial information.

How the scam works:
Scammers set non-stop phone calls, in the form of automated voice messages, alerting recipients that their debit cards are inactive, frozen or locked.

The automated system prompts listeners to press 1 to re-activate the card and, once the key is pressed, the automated voice asks for their card number and PIN.

Scammers set non-stop phone calls, in the form of automated voice messages, alerting recipients that their debit cards are inactive, frozen or locked.

How to avoid:
If you encounter a suspicious call or email that claims it's from SFPCU, do not respond to it or give out any personal information.  Contact SFPCU directly here.