Cyber Security Analyst - San Francisco
The Cyber Security Analyst is responsible for preparing contingency plans for the overall credit union's systems, software, hardware, applications, processes and services, including ensuring the organization’s business resumption plans are up to date and adequately address regulatory requirements as well as industry best practices. Individual is responsible for technical security planning, testing, verification, and risk analysis in accordance with FFIEC, NCUA, and SFPCU requirements. This role will assist in defining, deploying and monitoring risk management, compliance, and information security programs. This position functions as primary IT disaster recovery coordinator. Minimum qualifications include bachelor's degree or equivalent in Computer Science or MIS from accredited four‑year college plus four years related experience and/or training, or equivalent combination of education and experience required. Master’s degree highly desirable. Prior experience within a similar role in a financial institution a plus.
SFPCU offers excellent benefits and great opportunity for career growth. Salary commensurate with experience. Come join our team!
Contact Center Manager - San Mateo Branch
SF Police Credit Union is seeking a Contact Center Manager. This position serves membership by planning and implementing contact center strategies and operations; continuously assessing processes and improving systems and increasing efficiencies; managing staff to reach highest potential and demonstrate service excellence. SFPCU offers excellent benefits and great opportunity for career growth. Salary commensurate with experience. Come join our team!! Apply HERE
F/T Tele-Service Center Representative – San Francisco
SF Police Credit Union is seeking an exceptional Call Center Representative for our Tele Service Center. Hours are 10:00am – 7:00pm. Individual proactively provides education to our members regarding our products and services via phone and written correspondence. Responsibilities include phone inquiries regarding basic account information including monetary and non-monetary, and loan applications/rates. Excellent verbal communication, good basic math aptitude and the ability to work with computers essential. Previous customer service work in a Call Center environment as well as sales experience preferred. Credit Union background is a plus. SFPCU offers excellent benefits and great opportunity for career growth. Salary commensurate with experience – Apply HERE